What we do and why it matters...
- Our Proven Process- the American Way
- Our Proven Process- the American Way
We follow a specific process with every customer to ensure you get the best service we can offer. This reduces the chance we'll forget a detail that may be important to you. Following this process means we may take a few more minutes at each step, but it lets us ensure that your project is clean, professional, and matches your needs.
What is The American Way? This is how we make sure to always focus on your needs in our daily process.
Here are the steps:
Discovery Meeting - Who are we? Who are you? Should we work together at all? explain the process, discuss immediate needs
Information Gathering - site survey (if needed), product comparisons, estimates, calculations (break-even, ROI, etc), alternates/options
Agreement - putting in writing what we agree to do, and what you agree to do - some of these things may be installation, alarm signal monitoring, service agreements, and cloud services.
Products/Services - taking care of any immediate needs - service call, system installation, replacement parts, new services, etc.
Ongoing support & system updates - we are committed to improving every day and earning you business every time we talk, we'll keep you up to date on code changes, new products and services, and also new features in existing services
Refer Us - We hope you like our service enough to refer us to everyone you know!
What our happiest clients have to say
Testimonial
"When considering how to secure one of our biggest investments, our Real Estate Company, we looked for experience and knowledge in the security arena. Supporting a local family owned business is another value that we found in American Alarms. Adam Jacobs and his team knew exactly what was needed for our facility and kept us informed every step of the way. American Alarms is the right choice!"
-Pennie Carroll,
"Conlin Properties has been working with the team at American Alarms for nearly 20 years. They are our ‘go to’ for security/fire/FOB systems because they have a great service department and that is key for all of these systems as they need to function 100% of the time. Over the years, we have worked with many companies in this area, but consider American Alarms the best. The safety of the families that live in our communities is extremely important to us and we trust American Alarms to protect them. They have never let us down."
-J.B. Conlin,
Owner, Conlin Properties
"Thanks for the service on our jobs. My specialty for 27 years has been high profile smaller and medium sized jobs. You guys always come through and it is appreciated."
-Bob Irving,
Owner, Commercial Interiors
